Course Overview

Leadership Essentials: Mastering the Fundamentals is a concentrated 2-day course developed for first-line and intermediate managers seeking practical leadership skills. Delivered By Jeruel, this program equips participants with essential capabilities in leadership styles, communication, decision-making, team motivation, and conflict resolution. Our hands-on approach ensures managers can immediately align team objectives with broader organizational goals.

The course blends instructor-led theory with real-world applications through exercises, case studies, and role plays that reflect the challenges faced by today's 47% of new managers who struggle with team leadership. Available in face-to-face, virtual, and in-house formats, this versatile program serves team leaders, supervisors, department managers, and operations managers. The techniques taught are equally valuable for project managers, senior leaders, and business unit managers looking to sharpen their leadership toolkit and drive team performance.

Learning Objectives

• Explore leadership styles that work for your team. Test different approaches—from coaching to directive—and watch performance improve. The right leadership model can transform how your team collaborates and achieves goals.
• Distinguish between leadership and management while practicing effective leadership behaviors. Identify your power sources and apply them appropriately in different situations. Leaders inspire and set direction, while managers execute plans and maintain systems.
• Master the art of communication. Listen actively, speak clearly, and persuade effectively. These skills will help you connect with others and get your ideas across with confidence.
• Apply smart decision-making tools to make timely choices that balance stakeholder needs with company goals. You'll cut through complexity and build trust with decisions that reflect both urgency and thoughtfulness.
• Put motivation theories into action. Apply Maslow's hierarchy, Herzberg's two-factor model, and work from McGregor, Vroom, and McClelland to energize your team. You'll transform abstract concepts into practical strategies that inspire real performance.
• Create high-performance teams using proven frameworks. Apply Tuckman's four stages—forming, storming, norming, and performing—to guide team development. Match team members to their natural strengths with Belbin's eight team roles for better collaboration and results.
• Create and share SMART team objectives that connect directly to your organization's mission. Align what your team does with where the company's headed, then communicate these goals clearly so everyone knows their part.
• Master conflict resolution with practical tools. Apply Thomas-Kilmann modes to understand your natural response style, use assertive communication without aggression, listen actively to uncover real concerns, and solve problems collaboratively. These techniques transform workplace tensions into productive conversations.